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FAQs

If you have lost your ATM/Credit/Debit Card you must contact us or call 877-467-3069. Generally it takes 7-10 business days for you to receive your new card. If you need a replacement card sooner, ask a Member Service Representative for alternative delivery options. We are here to help you through this time with whatever you need. If you feel as though you may be at risk for identity theft visit our website for further instructions, here you will find steps you should take to protect yourself or repair any damage already caused by identity theft. Your security is our number one priority. Feel free to contact us for further assistance.