My debit card is expiring. Do I have to call and reorder a new debit card?
When your Security Credit Union MasterCard Debit Card is about to expire, you will automatically be sent a replacement card in the mail. You do not need to call to reorder a new card.
Read MoreWhat do I do if I lost my credit/debit card?
If your MasterCard Debit Card or Visa Credit Card have been lost or stolen, please contact us at 810-235-2322 and follow the system prompts.
Read MoreWhat should I do if I find unauthorized purchases on my MasterCard Debit Card?
If you discover you have unauthorized transactions on your MasterCard Debit Card contact us at 810-235-2322.
Read MoreWhat is EMV?
EMV stands for Europay, MasterCard, VISA after a joint effort between the three to ensure a secure and global way for MasterCard and Visa to be accepted worldwide. EMV cards has an embedded microchip in it. When used to pay at merchants with chip-enabled terminals and at ATMs, the system validates the chip helping to…
Read MoreWhat does the EMV chip do differently than the magnetic stripe on an EMV card?
When it comes to card security, EMV chip technology is the leader of the pack. Protecting the confidential data stored on your card is important. Traditional cards with magnetic stripes are easily copied (skimmed) with inexpensive card readers called skimmers. However, cards featuring chip technology easily combat counterfeiting thanks to dynamic, ever changing data within…
Read MoreHow can I get a copy of a canceled check?
Images of a canceled check can be viewed, printed, or saved through Online Banking. You can also receive a copy by mail by calling 810-235-2322. Fees may apply.
Read MoreWhat should I do about missing checkbooks?
Report missing checks immediately.A stop payment will be placed on the entire series of missing checks when a stop payment form has been completed. A fee will be assessed for the stop payment. Please contact us at 810-235-2322.
Read MoreWhat do I do if I lost my ATM/Debit/Credit Card?
If you have lost your ATM/Credit/Debit Card you must contact us or call 877-467-3069. Generally it takes 7-10 business days for you to receive your new card. If you need a replacement card sooner, ask a Member Service Representative for alternative delivery options. We are here to help you through this time with whatever you…
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