The first time you long into Online Banking you may see an uniformity image. This image is set to change each time you login until you reset it yourself.
Your temporary Online Banking ID will be your account number, and your temporary password is set to lowercase “scu” and the last four digits of your Social Security Number.
You will be prompted to create an alpha-numeric User ID (that begins with a letter), to use with the upgraded system.
When changing your password your current password is lowercase “scu” and the last four digits of your Social Security Number. Your new password must include an uppercase letter, a lowercase letter and a number.
For more detailed step-by-step instructions please click on one of the following:
Member to Member Transfer
While using the Transfer to Another Member function, you would need to enter 0001 for savings or 0003 for checking into the ID box, as this area designates which account within the membership you are transferring to.
Forgot Your Online Banking Password?
Reset it yourself by clicking "Forgot Password?" in the Online Banking slider on the top right corner of the page. You will need your Online Banking ID.
All account history prior to our Technology Upgrade can be viewed under the eStatements tab in Online Banking.
You may have issues viewing eStatements if your devise's pop-up blockers are on. Please see links below under Pop-Up Blocker Management to turn your pop-up blockers off.
Online Banking must be set up before you can access Bill Pay. Once you have accessed Online Banking click the Bill Pay tab at the top of the page.
Your User ID is your 10 digit account number. (Must add zeros before account number to make it 10 digits. For example if your account number is 123456, your User ID will be 0000123456).
Your temporary password is set to lowercase "scu" and the last four digits of your Social Security Number.
Once you have filled in your User ID and temporary password click Sign In (existing Bill Pay members, do NOT click Enroll).
You will be prompted to change your password (passwords need to be 8 characters long and contain at least 2 of the following: uppercase letter, lowercase letter, number or special character).
Click Save Changes then Finished. To complete the login process you will need to re-login with your User ID and new password, accept the legal agreement (click continue) and answer one Security Question (click continue).
You may have issues viewing Bill Pay if your devise's pop-up blockers are on. Please see links below under Pop-Up Blocker Management to turn your pop-up blockers off.
View Credit Card Information
To view your credit card information you will have to enroll with the new system before you can log in. Type in your credit card number and click enroll. You will then be prompted to set up a password of your choice.
You may have issues viewing credit card information if your devise's pop-up blockers are on. Please see links below under Pop-Up Blocker Management to turn your pop-up blockers off.
Mobile Banking (SCU Mobile)
The Technology Upgrade did not effect Mobile Banking. You can login the same as you had before the upgrade.
Automated Telephone Banking
You will still call the same number for Automated Telephone Banking as you did before the upgrade: 810-235-0820. You will need to enter your Member Number. To create a new PIN, when prompted enter your Social Security Number. Once your Social Security Number is verified, you will be asked to enter a new PIN.
The next time you login to Automated Telephone Banking you will need your Member Number (Member # = Account #) and your PIN.
Click here to view our Automated Telephone Banking Guide.
Pop-Up Blocker Management
Technology Upgrade Packet
Click here to view/download our Technology Upgrade Packet